Effective Date: January 1, 2020

Broadway Elite Chauffeurs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website or services. By using our services, you agree to the terms of this

 

Privacy Policy.

    1.    Information We Collect
We may collect the following information when you use our services:

    •    Personal Information: Name, email address, phone number, billing address, and payment information when making a booking.
    •    Booking Information: Pickup and drop-off addresses, vehicle type, ride dates and times.
    •    Website Usage Information: IP address, browser type, device type, pages visited, clickstream data, and interactions with our website.
    •    Marketing Information: Newsletter sign-ups, email preferences, and other information you voluntarily provide.

    2.    How We Use Your Information
We use your information to:

    •    Process and manage your bookings.
    •    Process payments securely through Wix Payments or other payment processors.
    •    Communicate with you about your reservations, confirmations, or updates.
    •    Send marketing communications if you opt in, such as promotions or special offers.
    •    Improve our website, services, and user experience.
    • Analyse website usage through tools like Google Analytics to improve service offerings.
    •    Comply with legal obligations and protect our legal rights.

    3.    Cookies and Tracking

    •    Our website may use cookies, web beacons, and similar technologies to improve user experience and track website usage.
    •    Cookies may store your preferences, remember login or booking information, and help us display personalised content.
    •    Google Analytics may be used to collect anonymous website usage information.
    •    You can disable cookies in your browser settings, but some website features may not function correctly.

    4.    How We Share Your Information
We do not sell or rent your personal information. We may share information in the following cases:

    •    Service Providers: Third-party vendors who assist with booking management, payment processing, email communications, or website hosting (e.g., Wix, Stripe, Mailchimp).
    •    Legal Requirements: When required by law, court order, or government authority, or to protect our legal rights.
    •    Business Transactions: In connection with a sale, merger, or reorganisation of our business.
   5.    Data Security

    •    We use reasonable administrative, technical, and physical measures to protect your personal information.
    •    No system or method of transmission over the internet is 100% secure.
    •    While we strive to protect your data, we cannot guarantee complete security.

    6.    Your Rights
Depending on your location, you may have certain rights regarding your personal information:

    •    Access and Portability: Request access to or a copy of your personal information.
    •    Correction: Request correction of inaccurate personal information.
    •    Deletion: Request deletion of your personal information.
    •    Marketing Preferences: Opt out of marketing communications at any time.
    •    California Residents: Rights under the California Consumer Privacy Act (CCPA), including requesting disclosure, deletion, or sale of personal information.

To exercise these rights, contact us at info@broadwayelitechauffeurs.com.
    7.    Children’s Privacy

    •    Our services are not directed to children under 13.
    •    We do not knowingly collect personal information from children.

    8.    Third-Party Links and Integrations

    •    Our website may contain links to third-party websites or services (e.g., Google Maps for directions, Wix apps for booking, payment processors).
    •    We are not responsible for the privacy practices of these third parties.
    •    We encourage you to read their privacy policies before providing personal information.

    9.    Email Marketing and Communications

    •    We may send promotional emails, newsletters, or updates to customers who opt-in.
    •    You can unsubscribe at any time by following the unsubscribe link in emails or contacting us directly.
    •    Opting out will not affect transactional communications, such as booking confirmations.

    10.    Changes to This Privacy Policy

    •    We may update this Privacy Policy from time to time.
    •    Updated policies will be posted on our website with a new effective date.
    •    Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
 

    11.    Ride Types and Duration.

    •    Rides outside Nashville city limits may incur additional charges based on distance or duration.

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    12.    Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal information, contact us at:

Email: info@broadwayelitechauffeurs.com
Phone: 615-751-9788
Address: Nashville, TN